Frequently Asked Questions
Does Campus Oaks offer any semester or short-term leases?Campus Oaks only offers annual leases (August to August).
Can I sublease my apartment?
Yes but the lessee’s account must be current (no past due rent, late fees, etc.) and the original lessee (you) are ultimately responsible for all rent payments.
Do you allow pets?
Dogs and Cats are not allowed. The only exceptions are pets used for medical needs (i.e. seeing eye dogs).
When is rent due?
All rent is due (post marked) on or before the first day of every month.
Is parking available?
Yes, we have mixture of covered and non-covered spots, and each spot is $420/yr (or $35/month). Parking is rented on a first-come, first-serve basis, so please ask about parking options when you are ready to sign a lease.
I didn't receive a bill for my rent. Is it due?
Yes, rent is due on the due date stated on your lease. We do not bill our tenants directly, so it is your responsibility to ensure that rent is in on time.
How may I pay rent?
We will accept the following methods of payment for rent (We do not accept cash payments):
- Personal Check
- Cashiers Check
- Travelers Check
- Money Order
Is there a grace period before late fees are applied?
Unfortunately, there is not. Our terms are stated in our lease agreement and we ask all tenants to abide by them as noted. A late fee will be accessed starting on the day after your rent due date stated on your lease.
I've paid my share of rent, but my roommates haven't. Am I still responsible?
All of our leases are joint tenancies. This means that everyone on the lease is EQUALLY RESPONSIBLE for all fees, penalties, and payments so be sure your roommates are reliable and responsible for paying their share of the rent.
How much is the damage deposit?
The damage deposit is equal to one month rent.
Can my damage deposit be applied to rent?
No. Damage deposits are to pay for any damages that occur during the lease term.
When are damage deposits refunded?
Minus any charges, damage deposits are mailed out within 30 days after the lease ending date.
Who is responsible for the utilities in my apartment?
Unless specified differently, all utilities except for trash hauling are the responsibility of the tenant. This also includes making arrangements to have utilities connected at the beginning of the lease, and disconnected at the end of the term. Campus Oaks is not responsible for utility connections or service setups.
What are the phone numbers for the utility companies?
The telephone numbers for the local utilities are listed below for your reference. Please call each company before moving into your apartment to set up utilities in your name for the date your lease begins. Electricity/Gas: Ameren/IP (800) 755 - 5000
Water: Illinois American Water Company (800) 422 - 2782
Telephone: SBC(Ameritech) (800) 244 – 4444
AT&T (800) 362 - 9689
Internet: CMI Broadband (800) 395 - 9434
Cable: Comcast (217) 530 – 3278
You must be present for the water and power company to turn on your services! Do not schedule an appointment if you won't be at the apartment. They will need you present at the time of service for the water and power connections. The water will be turned on at the main line but not to your apartment, also the main breaker may need switching and/or a pilot light may need to be lit.
To submit a maintenance request during normal hours Please email campusoaks@gmail.com to submit your maintenance requests online.